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SELC Australia Bondi

English for Customer Service Communication (+ Barista)

The English for Customer Service Communication (ECSC) course is designed for students wanting to acquire a working knowledge of the functional English required for employment in a café or restaurant. Students gain the professional qualifications they need to secure employment throughout Australia.

 

Course Structure

  • English study & professional barista training
  • Practical vocational training for real café work
  • This is a 4 week full-time course
  • 20 hours per week
  • Students at any level can take this course

 

Customer Service

  • Taking reservations and orders
  • Dealing with complaints
  • Small talk and receiving guests
  • Presenting menus and explaining the bill
  • Telephone language

 

Practical Coffee Skills

  • Coffee knowledge
  • Coffee making and coffee decoration
  • Quality control
  • Job-seeking assistance
  • Job ads / jobs and workplaces / resumé writing

 

Operating SELC’s Café

  • Cashier work
  • Serving students and teachers
  • Working under pressure
  • Maintenance and cleaning of coffee machines

 

This course is for people who want to:

  • Improve their English communication skills for the hospitality industry
  • Become a ‘Barista’
  • Get work in a café or restaurant
  • Improve their English conversation skills

 

ECSC graduates receive 3 certificates:

  • The Barista Skills Certificate
  • Certificate of Coffee-making (Latte Art)
  • SELC’s Certificate in English for Customer Service Communication

 

SELC can also arrange for students to enrol in:

  • The RSA (Responsible Service of Alcohol) Certificate
  • The RCG (Responsible Conduct of Gambling) Certificate

 

 

 


Porduct SKU : 7316798

Starts from/week
Starts from/week AUD400.00
Duration up to 4 WEEK(S)

Availability: In stock

Starts from/week AUD400.00
Duration up to 4 WEEK(S)
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Course

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Total number of students: 1150

Number of students - Language Courses: 15

Number of students - College: 25


SELC Australia offers a wide range of courses, from English to Vocational programs and has maintained its reputation as a leading brand in international colleges since 1985. SELC is located in Bondi Junction (20 min away from famous Bondi Beach) and in Sydney’s CBD.

 

SELC offers courses to suit all students’ needs and levels, from beginners who wish to study General English to higher level students wishing to prepare for exams such as Cambridge and IELTS. SELC  Bondi is now providing not only traditional 12-week Cambridge courses (B2, C1, C2), but also flexible B1 and B2 starting every Monday.

 

In 2019 we have introduced a new programme for Upper-Intermediate to Advanced levels. “Beyond English” focuses on real-world projects such as holding meetings, creating blogs, delivering presentations, promoting a product, solving briefs and other activities which can prepare them for use of their language skills beyond the classroom.

 

SELC Bondi also offers a 4-week course that prepares you to work in a café and improves your communication skills. Students of English for Customer Communication Course prepare and serve coffee to other students every morning at our Bondi Campus.

 

For those students wishing to extend their study in Australia and are considering career development SELC offers vocational courses in Sport and Fitness, Early Childhood Education and Care and a range of Business Courses (Project and Program Management, Leadership and Management, Business and Administration) across both campuses.

 

This June we will introduce Business Foundation English course for intermediate and higher-level students, who wish to extend and develop their English language skills for professional or career purposes or join our Vocational Business Courses).

 

SELC offers fun weekly activities to keep you busy, meet new friends and discover our beautiful city.

 

We hope to see you soon! 

Timetable

Option 1 (Intensity: 20)

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
8:30 - 14:00
On Fridays, our classes finish at 12:00 pm

Option 2 (Intensity: 20)

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
17:00 - 21:15

Why

  • Experience in teaching international students for over 31 years, since 1985. Highly Skilled teachers.
  • 90% of pass rate in the Cambridge exams, FCE, CAE and CPE.
  • The largest and best-located college in Bondi, only 15 minutes walking to the famous Bondi Beach and 15 minutes to the city.
  • Extra free 5 hours (after class) of tutorials and workshops per week: pronunciation, conversation, homework assisted, e-learning etc.
  • SELC Students only lodge accommodation
  • Student Activities
  • Student services and job help

Facility

  • Free Wifi
  • Multiple microwave ovens
  • Food and drink machines
  • Cafe operated by our students
  • Large student room with ping-pong table

Equipment

  • Computers
  • Photocopying and printing facilities

Nationality mix

Media

Media videos

Media gallery

Social Media

Location

Localization

Information

Sydney, 19-23 Hollywood Ave. / Level 2
Bondi Junction, NSW 2022
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Contact us!

If you have any questions, write to us office@easyaustralia.com.au or call us
+61 2 808 436 31